Tammy Luong

Evaluator
DISC Type : SCD

Head of PMO & Change Management at RedZed

Melbourne, Victoria, Australia

Overview

Tammy is the Head of PMO & Change Management at RedZed, bringing over 10 years of leadership experience in lending and operations. She specializes in portfolio planning, resource management, and process design to drive impactful change. Tammy holds an MBA from Melbourne Business School.

Outside of her direct professional role, Tammy shows a keen interest in the intersection of business and data science. She is passionate about supporting small businesses and believes in focusing on work that is valuable rather than just what is obvious, reflecting a thoughtful approach to her endeavors.

She is a recipient of the prestigious CEO Award for "Living the Values" during her time at Defence Bank.

Personality Overview

Quality Focused

Fast But Analytical

Hard To Convince

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

PMO & Change Management
This is her current area of leadership and expertise at RedZed, focusing on portfolio planning, process mapping, and driving organizational change.
Lending Operations
She has over a decade of experience in this field from senior roles at Defence Bank and Liberty Financial, covering fulfillment and credit analysis.
Supporting Small Business
Indicated a passion for this area through a social media post offering help to small businesses.

Media Appearances

Tammy has no verified media appearances

Work History

12-2018
Head of PMO & Change Management at RedZed
4-2017 - 12-2018
Head of Fulfilment & Contract Manager (Defence Housing Ownership Scheme) at Defence Bank
8-2014 - 4-2017
Head of Lending Assessment at Defence Bank
2-2012 - 8-2014
Team Leader - Loans at Defence Bank
10-2009 - 2-2012
Senior Credit Assessor at Defence Bank

Education

2015 - 2019
MBA from Melbourne Business School
2018 - 2018
International Exchange from WHU – Otto Beisheim School of Management

More Information

Social Presence :

Prographics :

Exp : 21 Location : Melbourne, Victoria, Australia Job Level : Mid-senior Designation : Head of PMO & Change Management at RedZed
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Insights For Selling To Tammy

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tammy is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Tammy

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Tammy move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Tammy take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Tammy

Personality Compatibility


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