Tanushree Kanathe in

Tanushree Kanathe

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Customer Success Manager at xto10x
📍 Bengaluru, Karnataka, India

Tanushree is a Customer Success Manager with over four years of experience in B2B SaaS. She specializes in managing the entire post-sales lifecycle for SMB and mid-market customers across India, MENA, and APAC, focusing on onboarding, retention, and expansion. She holds a Bachelor of Commerce degree.

Tanushree is passionate about building strategic partnerships rooted in trust and clear communication. She believes strong collaboration and shared goals are the key drivers of real impact and customer success, celebrating moments when a partners vision becomes a reality through innovative solutions and scaled operations.

She recently earned a certification in Automating Workflows with Generative AI.

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Experience
4 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Tanushree cares about

Customer Lifecycle
Manages the end-to-end customer journey, including onboarding, adoption, support, retention, and expansion for B2B SaaS clients.
SaaS Account Growth
Employs a data-driven approach to improve account health, identify churn risks, and drive portfolio retention and expansion.
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Career

Work history

8-2024
Customer Success Manager
xto10x
4-2023 - 8-2024
Customer Success Manager
Keka HR
7-2022 - 4-2023
Customer Success & Growth Consultant
H&M
7-2021 - 6-2022
Customer Service & Growth
H&M
In the press

Media appearances

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Education
2019 - 2022
Bachelor of Commerce - BCom
Sri Sathya Sai College For Women - India
2018 - 2019
12th
P.L.S International School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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