Tanya (Bruskewitz) Carlson

Questioner
DISC Type : c

Vice President of Customer Delivery at Fountain

Greater Chicago Area, United States

Overview

Tanya Carlson is the Vice President of Customer Delivery at Fountain, bringing over 15 years of leadership in customer success and program management. A graduate of Northwesterns Kellogg School of Management with a PMP certification, she has extensive experience implementing AI and machine learning solutions for industrial clients.

She is passionate about creating opportunities for frontline workers and building strong, collaborative teams. Her enthusiasm for successful partnerships and positive work environments is a recurring theme in her professional life. Based on her education, she may follow University of Wisconsin athletics.

Unique fact: Tanya is a recipient of the Manufacturing Leadership Councils award for "Artificial Intelligence and Advanced Analytics Leadership".

Personality Overview

Not Easily Convinced

Price-Sensitive

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to do thorough analysis of any situation. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Frontline Hiring
Her work at Fountain is focused on opening opportunities for frontline workers, and she publicly celebrates partnerships that help hundreds of thousands find work.
Customer Delivery
As VP of Customer Delivery, her career is centered on customer success, program management, and professional services, ensuring clients achieve their goals.
Team Leadership
Shows a deep appreciation for her team, describing them as "really good humans" and highlighting the importance of a positive and effective work culture.

Media Appearances

Tanya has no verified media appearances

Work History

8-2025
Vice President of Customer Delivery at Fountain
2-2025 - 8-2025
Vice President, Professional Services at Fountain
11-2021 - 1-2025
Senior Director, Customer Success at Fountain
12-2020 - 11-2021
Senior Director of Delivery, Program Management at Uptake
3-2020 - 12-2020
Director Of Program Management, Customer Success at Uptake

Education

Master of Business Administration (MBA) from Northwestern University - Kellogg School of Management
Bachelors from University of Wisconsin-Madison

More Information

Social Presence :

Prographics :

Exp : 17 Location : Greater Chicago Area, United States Job Level : Senior Designation : Vice President of Customer Delivery at Fountain
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Insights For Selling To Tanya

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product
  • Emphasise more on facts and measurable benefits

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tanya is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Tanya

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Tanya move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Tanya take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Tanya

Personality Compatibility


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