Tanya Sephton in

Tanya Sephton

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Non Executive Director at Waterwise
📍 United Kingdom

Tanya Sephton is a Customer Services Director at South East Water with over 20 years of experience in the UKs regulated and deregulated water sector. She specializes in customer service, commercial development, and economic regulation, holding a BA (Hons) from Bournemouth University and certifications including PRINCE2 Practitioner.

Outside of her primary role, Tanya is deeply committed to water conservation and efficiency, serving as a Non-Executive Director for the non-profit Waterwise. She is a vocal advocate for her team, frequently highlighting their dedication and achievements in delivering an inclusive and positive customer experience.

She recently achieved Water Literacy Accreditation, reinforcing her personal commitment to tackling the challenge of water scarcity.

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Experience
16 Years
Current Role
Non Executive Director
Job Level
Senior
Location
United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Tanya cares about

Customer Experience
Her core role is focused on customer service, and she recently celebrated her team's achievement of an Inclusive Service Kitemark.
Water Conservation
As a Non-Executive Director at Waterwise and having completed a Water Literacy programme, she is actively involved in promoting water efficiency and tackling scarcity.
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Career

Work history

9-2022
Non Executive Director
Waterwise
12-2019
Customer Services Director
South East Water UK
7-2018 - 12-2019
Commercial Director
South East Water UK
8-2020 - 9-2022
Non Executive Director
UK Water Industry Research (UKWIR)
4-2017 - 7-2018
Managing Director Water Choice
Water Choice
In the press

Media appearances

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Education
1997 - 2000
BA (HONS)
Bournemouth University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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