Tatiana Freitas

Inquirer
DISC Type : cd

eBusiness Senior Advisor Agile & Digital Transformation UX/UI LATAM & Global Experience at Dell Technologies

Panamá, Panama

Overview

Tatiana Freitas is a seasoned eBusiness Senior Advisor at Dell Technologies, leveraging over 16 years of experience to drive digital transformation and eCommerce growth in LATAM. With a background in Social Communication from Unisinos and dual Scrum certifications, she excels at translating complex business needs into user-centric IT solutions using Agile methodologies.

A unique fact about Tatiana is that she is certified as both a Scrum Product Owner (SPOC) and a Scrum Master, demonstrating a comprehensive expertise in Agile frameworks from both a business and a team leadership perspective.

Personality Overview

Upfront

Demanding

Judgemental

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

eCommerce Growth
Her primary role at Dell involves leading cross-functional projects across LATAM specifically to increase eCommerce sales through IT and process improvements.
Agile Methodologies
She holds multiple certifications, including Scrum Product Owner and Scrum Master, and applies Agile and MVP principles in her work.
User-Centric Design
Her profile highlights expertise in UX/UI, and she regularly conducts user interviews and scenario testing to validate solutions.

Media Appearances

Tatiana has no verified media appearances

Work History

7-2021
eBusiness Senior Advisor Agile & Digital Transformation UX/UI LATAM & Global Experience at Dell Technologies
5-2019 - 7-2021
Requirement Manager at Dell Technologies
6-2016 - 5-2019
Sales Support Senior Analyst at Dell Technologies
8-2008 - 12-2008
Sales Manager at Altero Design

Education

2000 - 2006
Bachelor in Social Communication – Journalism from Unisinos
Post Graduate- Management People from Pontifícia Universidade Católica do Rio Grande do Sul

More Information

Social Presence :

Prographics :

Exp : 9 Location : Panamá, Panama Job Level : N/A Designation : eBusiness Senior Advisor Agile & Digital Transformation UX/UI LATAM & Global Experience at Dell Technologies
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Insights For Selling To Tatiana

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Refer to testimonials from others in similar positions
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don’t expect them to change their mind quickly if they say no once
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tatiana is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Tatiana

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Tatiana move?

  • Their decision making speed is somewhere in the middle.
  • Can Tatiana take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Tatiana

Personality Compatibility


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