Teresa Kesselring

Researcher
DISC Type : Cs

Sr. Vice President Enterprise Technology at Mastercard

Chesterfield, Missouri, United States

Overview

Teresa Kesselring is the Senior Vice President of Enterprise Technology at Mastercard, where she leads a global team of over 500 IT professionals. Drawing on 20+ years of experience in telecommunications and a degree from Northwest Missouri State University, she is responsible for technology operations and the employee digital experience.

Outside of her corporate role, Teresa is a proud parent who actively celebrates her daughters academic achievements in law school. She also appears to be a supportive colleague, using her professional network to champion career opportunities and talented leaders within her organization.

Unique fact: Her deep expertise was built over two decades in the telecommunications industry, specializing in areas like VoIP and wireless technologies.

Personality Overview

Process Focused

Soft Communicator

ROI Seeker

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They do not like taking risks at all and go for proven options in the end. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Employee Digital Experience
Her title and role are focused on spearheading the digital experience for employees, ensuring internal systems and services are efficient and reliable.
Global IT Operations
She leads a large, global team responsible for the security and efficiency of Mastercard's internal technology, which processes millions of daily transactions.
Women in Leadership
She has completed a Women's Leadership Program, signaling an interest in the advancement and development of female talent in the workplace.

Media Appearances

Teresa has no verified media appearances

Work History

3-2019
Sr. Vice President Enterprise Technology at Mastercard
1-2006 - 3-2019
Vice President Service Delivery at CenturyLink

Education

7-2019 - 1-2020
Leadership Cohort from Washington University in St. Louis
1988 - 1992
BS from Northwest Missouri State University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Chesterfield, Missouri, United States Job Level : Leadership Designation : Sr. Vice President Enterprise Technology at Mastercard
URL has been copied!

Insights For Selling To Teresa

During A Call Or A Meeting

DO's

  • Use a presentation with information before getting into a live product walkthrough
  • Preferably use email to follow up with them instead of phone or Linkedin, engage by asking question or opinions
  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results

DONT's

  • Avoid emotional and informal language, stay objective and to the point instead
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Teresa is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Teresa

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Teresa move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Teresa take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Teresa

Personality Compatibility


Other Mastercard Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.