Teri Culp

Commander
DISC Type : D

Executive Vice President Of Operations at Privia Health

Sarasota, Florida, United States

Overview

Teri Culp is the Director of Customer Experience at Privia Health, where she has progressed through roles of increasing responsibility. An expert in healthcare consumerism, she focuses on improving the experience for patients and providers. She is a Certified Professional Coder and is also certified in Adult Mental Health First Aid.

Teri was a featured guest on Privia Healths "The Break Room" podcast, where she discussed the consumer revolution sweeping the healthcare industry.

Personality Overview

Decisive

Impact-Driven

Candid & Clear

They prefer to move quickly, and expect the same from others.  They are less concerned about the product and more about its potential impact. They respond better to strong and respectful interactions.

Topics They Care About

Healthcare Consumerism
Appeared on a podcast to discuss the 'consumer revolution' in healthcare and is quoted in articles on the topic, focusing on patient wants and needs.
Patient Experience
Her career is dedicated to enhancing the patient journey, identifying pain points like wait times and staff interactions to drive improvements.
Telehealth Adoption
Publicly commented on the importance of telehealth in meeting patients where they are, highlighting its convenience and accessibility benefits for various patient groups.

Media Appearances

Teri has no verified media appearances

Work History

7-2021
Executive Vice President Of Operations at Privia Health
1-2016 - 1-2023
Advisory Board Member at CipherHealth
12-2019 - 7-2021
SVP Network Management at CareCentrix
6-2019 - 7-2021
Board Member at ChartSpan Medical Technologies
2-2019 - 7-2021
Member Board Of Directors at OncoLens

Education

2003 - 2005
MBA from Emory University - Goizueta Business School
2003 - 2005
MBA from Goizueta Business School, Emory University
2002 - 2003
MS from University of Central Florida
1998 - 2001
BS from University of Central Florida

More Information

Social Presence :

Prographics :

Exp : N/A Location : Sarasota, Florida, United States Job Level : Leadership Designation : Executive Vice President Of Operations at Privia Health

Interested in

Sports

Basketball

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Insights For Selling To Teri

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don’t take too much time in sending them information if they ask for any
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Teri is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Teri

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Teri move?

  • If convinced, they can reach decisions quite fast.
  • Can Teri take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Teri

Personality Compatibility


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