Teri Islas

Service Delivery Manager – Contact Center at Stanford University

United States

Overview

Teri Islas is the Service Delivery Manager for the Contact Center at Stanford Universitys IT Infrastructure department. Her career shows a consistent progression in IT management and telecommunications, with significant experience in the healthcare sector before moving to higher education.

She recently obtained a certification from the MOR Leaders Program, indicating a focus on continuous professional development and leadership.

Topics They Care About

Contact Center Management
Her current role is dedicated to managing contact center service delivery for Stanford University, building on her telecom background.
IT Service Delivery
Focuses on managing IT infrastructure and service delivery, with experience across both healthcare and higher education environments.
Leadership Development
Recently completed the MOR Leaders Program, demonstrating a clear interest in honing her leadership and management capabilities.

Media Appearances

Teri has no verified media appearances

Work History

12-2022
Service Delivery Manager – Contact Center at Stanford University
6-2022 - 12-2022
IT Manager - Telecom at Acadia Healthcare
2-2014 - 6-2022
Telecommunications Analyst at Acadia Healthcare
2-2005 - 2-2014
IT Dispatch Superivsor at CRC Health Group
2004 - 2007
I.T Tech Support at Aspen Education Group

Education

Teri has no verified education history

More Information

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Exp : 26 Location : United States Job Level : Middle Designation : Service Delivery Manager – Contact Center at Stanford University
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