Terry O'Donnell

Director at ITF Tech

📍 Romford, England, United Kingdom

Terry ODonnell is the Director of ITF Tech, a managed IT service business he established in 2006 after moving from corporate IT. Described by peers as highly professional, he specializes in providing IT services like cybersecurity and cloud solutions to SMBs, particularly within the logistics, shipping, and oil industries.

His business has a unique client focus, primarily serving logistics and shipping companies located along the River Thames.

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Experience

20 Years

Current Role

Director

Job Level

Mid-senior

Location

Romford, England, United Kingdom

Personality Overview

How Terry shows up

Communication Style

Decision Approach

Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Priorities

Topics Terry cares about

IT Entrepreneurship

He left a corporate IT management role in 2006 to establish and grow his own successful managed services business from the ground up.

SMB Cybersecurity

Lists cybersecurity as a main skill, providing critical protection for his small and medium-sized business clients in high-value industries like shipping and logistics.

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Career

Work history

10-2014

Director

ITF Tech

2-2006 - 10-2014

Owner

itflex

In the press

Media appearances

No media yetWe could not find public media appearances for this person.

Education

Terry has no verified education history

Social presence

Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Other ITF Tech Employees

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Paul Willis

Director Technical

ITF Tech

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Selling to Terry?

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How to run the call and the meeting
His cold-calling profile and exact script
How to write an email that lands
How to negotiate and close

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During a call or a meeting

Ask them how their day is going or exchange some other pleasantries

DON'T

Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

Speak from experience about success that the product has seen with other customers

Reveal the full meeting playbookFree. 10 seconds.

When cold calling

Pattern Interrupt: Informal style, where you are talking in a friendly & casual manner, with a big smile on makes them want to speak to you.

Pace: Don't be too fast or too slow, stay in the middle. Sound like a 'brings happiness to others' person.

Reveal the cold-call scriptFree. 10 seconds.

When writing an email

Subject: Personalized, catchy

Length of mail: Long

Salutation: Yes (Something casual). Greeting: Yes (Say something interesting/unusual). Tone of words: Friendly, first-person. Bullet points: Avoid. Closing line: Build excitement. Complimentary close: Unique, pleasant. Overall messaging: Focused on the person and relationship

Reveal the full email formulaFree. 10 seconds.

Negotiating and closing

The secret to closing Terry fast: Relationship and rapport are valuable for them, but so is proven product value.

How fast will Terry move? They are not the ones to make fast decisions, even while they stay committed.

Reveal the closing strategyFree. 10 seconds.

★

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