Thad Steiner, MBA in

Thad Steiner, MBA

Enthusiast · DISC type i
Support Engineer at Volly
📍 Overland Park, Kansas, United States

Thad Steiner is a results-driven Support Engineer at Volly, specializing in customer success, project management, and technical support for SaaS products. He holds an MBA from Avila University. Colleagues frequently describe him as thorough, a great team player, and having exceptional customer service skills.

Outside of work, Thad has shown an interest in the real estate market, having attended industry events related to realtors and lenders. He also appears to be a cat enthusiast based on his social media activity.

Unique fact: While at Volly, Thad took the initiative to implement the JIRA ticketing system for his team to improve processes.

Read the full overview →
Experience
19 Years
Current Role
Support Engineer
Job Level
Mid-senior
Location
Overland Park, Kansas, United States
Personality Overview

How Thad shows up

Story Driven
Non-Confrontational
Optimistic

Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.

Priorities

Topics Thad cares about

Customer Success
His career is focused on enhancing customer experiences through technical support, training, and project management.
SaaS Troubleshooting
He has extensive experience troubleshooting and resolving technical issues for SaaS products, including CRM, Marketing Portal, and POS systems at Volly.
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Career

Work history

1-2021
Support Engineer
Volly
12-2019 - 1-2021
Client Support Analyst
Volly
8-2015 - 11-2019
Product Deployment - Client Support and Application Trainer
BASYS Processing Inc.
9-2008 - 12-2014
Project Manager II - Sales Channel Capacity Manager, Project Implementation
Sprint
8-2006 - 9-2008
Project Manager II - Marketing Project/Program Implementation, Go-to Market SME
Sprint
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
MBA
Avila University
BA
Benedictine College
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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