Thiago Gonella in

Thiago Gonella

Critic · DISC type C
Gerente da Qualidade at Consigaz Distribuidora de GLP Ltda
📍 São Paulo, São Paulo, Brazil

Thiago is the Head of Quality at Consigaz, specializing in ISO certifications, ESG sustainability, and customer experience. He has a strong background in implementing quality management systems, leading audits, and leveraging BI for process measurement. He holds an MBA from FGV and is a certified Green Belt in Six Sigma.

He is passionate about continuous learning and professional growth, often stepping outside his core domain to explore new areas. Thiago recently attended a major marketing and innovation event and actively shares insights from his ongoing education, such as case studies on business process improvement from his MBA program.

Unique fact: Despite his quality management focus, Thiago recently became a certified "Elite Partner" in BotConversa, a chatbot automation platform.

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Experience
19 Years
Current Role
Gerente da Qualidade
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Thiago shows up

Information Seeker
Critic
Negotiator

Unless the value is proven by data, they are unlikely to value fancy features. They choose to analyze logically and value facts to emotions. It is very likely that they will negotiate pricing or other important terms.

Priorities

Topics Thiago cares about

ESG & Sustainability
His headline and introduction highlight his expertise and focus on ESG (Environmental, Social, and Governance) principles as a core professional responsibility.
Customer Experience
He has direct experience managing Call Center operations, CX/CS processes, NPS, and implementing Zendesk, showing a deep interest in the customer journey.
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Career

Work history

4-2021
Gerente da Qualidade
Consigaz Distribuidora de GLP Ltda
5-2008 - 4-2021
Supervisor da Qualidade
Consigaz Distribuidora de GLP Ltda
5-2006 - 5-2008
Analista da Qualidade
Hospital Cruz Azul de São Paulo
In the press

Media appearances

Thiago Gonella - Consigaz Distribuidora de GLP Ltda - The Org. Featured in The Org
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Education
Master of Business Administration - MBA
FGV - Fundação Getulio Vargas
9-2022 - 10-2022
Especialização
Insper Instituto de Ensino e Pesquisa
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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