Thomas Duclos, MLIS

Judge
DISC Type : Dc

Service Sales Representative (SSR) at Cintas

Haverhill, Massachusetts, United States

Overview

Thomas is a Service Sales Representative at Cintas, leveraging over 15 years of experience in technology alliances and business development. He holds a Master of Library & Information Studies from The University of Alabama. Colleagues describe him as a leader, an expert resource, and a great partner who excels at project management and building client trust.

Outside of work, Thomas is a U. S. veteran and a lifelong Boston Red Sox fan with a deep interest in sports analytics, holding a certification in Baseball Analytics. He recently became a Certified Financial Education Instructor, reflecting a passion for financial literacy. He also has an interest in the SQL Server community.

Unique fact: Thomas has a certification in Baseball Analytics and is involved with the Society for American Baseball Research (SABR).

Personality Overview

Generally Skeptic

Quality Focused

Objective Thinker

They like to move fast and expect the same from others.  More than the product, they care about the impact of the product. They take a lot of pride in personal achievements.

Topics They Care About

Client-First Solutions
His entire career, from tech alliances to service sales, is built on a "relationship-first" approach to strengthen client partnerships and drive results.
Strategic Alliances
Previously led strategic partnerships and business development at tech companies like MILL5 and Pragmatic Works, focusing on cloud, AI, and data solutions.
Baseball Analytics
He holds a specialized certification in Baseball Analytics and is a member of the Society for American Baseball Research (SABR), indicating a strong personal passion.

Media Appearances

Thomas has no verified media appearances

Work History

5-2025
Service Sales Representative (SSR) at Cintas
4-2019 - 1-2022
Director, Business Development | Alliances at MILL5
10-2009 - 4-2019
Sr. Director Business Development | Alliances at Pragmatic Works
9-2006 - 10-2009
Dedicated HealthConnection Account Manager at PC Connection Inc.
8-2003 - 8-2005
Counselor | Teacher at Eckerd Youth Alternative (CATS 255)

Education

8-2022 - 12-2023
Master of Library & Information Studies (MLIS); Digital Stewardship from The University of Alabama
2020 - 2020
Executive Learning Certificate from Northwestern University - Kellogg School of Management

More Information

Social Presence :

Prographics :

Exp : 20 Location : Haverhill, Massachusetts, United States Job Level : Junior Designation : Service Sales Representative (SSR) at Cintas
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Insights For Selling To Thomas

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Refer to testimonials from well-known industry leaders
  • Objectively showcase the impact that your product creates

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thomas is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Thomas

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Thomas move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Thomas take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Thomas

Personality Compatibility


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