Thomas Ferron

Planner
DISC Type : Sc

Senior Director, Service Delivery at 11:11 Systems

Greater Houston, United States

Overview

Thomas Ferron is an experienced IT project manager currently serving as the Senior Director of Service Delivery at 11:11 Systems. He holds a Bachelors Degree in International Business from The University of Texas at San Antonio and is a Certified Associate in Project Management (CAPM)®. His career reflects steady advancement within one organization, from Project Manager to his current leadership role.

He is actively focused on expanding his Service Delivery team across multiple regions, highlighting a commitment to investing in new talent to support the companys growth.

Personality Overview

Inflexible

Not Very Vocal

Slower Adopter

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

IT Service Delivery
As the Senior Director of Service Delivery, this is his primary professional focus and area of expertise.
Team Expansion
He is actively recruiting for multiple regions, showing a strong interest in talent acquisition and growing his department.
Cloud Services
His entire career history with iland Cloud and 11:11 Systems has been focused on the cloud services industry.

Media Appearances

Thomas has no verified media appearances

Work History

12-2023
Senior Director, Service Delivery at 11:11 Systems
2-2022 - 12-2023
Director, Cloud Services at 11:11 Systems
1-2021 - 2-2022
Manager, Cloud Services at iland Cloud
10-2020 - 1-2021
Cloud Services Team Lead at iland Cloud
11-2017 - 10-2020
Project Manager at iland Cloud

Education

2009 - 2013
Bachelor's Degree from The University of Texas at San Antonio

More Information

Social Presence :

Prographics :

Exp : 9 Location : Greater Houston, United States Job Level : Senior Designation : Senior Director, Service Delivery at 11:11 Systems
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Insights For Selling To Thomas

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thomas is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Thomas

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Thomas move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Thomas take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Thomas

Personality Compatibility


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