Thomas Langton

Evaluator
DISC Type : sdc

Solution Engineer Manager at KeyBank

Charlotte, North Carolina, United States

Overview

Thomas Langton is a Solution Engineer Manager at KeyBank, leading the implementation of Generative AI solutions for the Service Digitization team. With a background of over eight years in robotic process automation, he is a certified Professional Cloud Developer and a graduate of Siena University, focused on driving efficiency through technology.

Outside of his technical leadership, Thomas has a demonstrated interest in community service and social causes, specifically showing support for organizations like Habitat for Humanity International. He actively follows the evolution of autonomous AI and its impact on the future workforce.

He is currently growing his Generative AI team, recently hiring for both Business Analyst and Junior Python Developer roles.

Personality Overview

Hard To Convince

Thorough Evaluator

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

GenAI Solutions
He is actively implementing Generative AI, specifically Retrieval-Augmented Generation (RAG), to create more intelligent and efficient business processes at KeyBank.
Process Automation
Has a strong background with approximately eight years of experience leading initiatives in robotic process automation (RPA) to reduce manual work and improve operations.
Team Building
He is actively expanding his GenAI team at KeyBank, recently posting about hiring for Junior Python Developer and Business Analyst positions.

Media Appearances

Thomas has no verified media appearances

Work History

10-2022
Solution Engineer Manager at KeyBank
5-2022 - 10-2022
Senior Solutions Engineer at KeyBank
2-2018 - 5-2022
Lead Automator at KeyBank
8-2014 - 12-2015
NEXT Consulting Fellow & Team Leader at Siena College Academic Community Engagement Office
8-2012 - 5-2015
Resident Director Assistant at Siena College Academic Community Engagement Office

Education

2012 - 2016
Bachelor’s Degree from Siena University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Charlotte, North Carolina, United States Job Level : Middle Designation : Solution Engineer Manager at KeyBank

Interested in

Sports

Volleyball

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Insights For Selling To Thomas

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thomas is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Thomas

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Thomas move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Thomas take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Thomas

Personality Compatibility


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