Tiago Monte

Examiner
DISC Type : cs

Coordenador de Sinistros Property PL at Zurich Insurance Company Ltd

São Paulo, São Paulo, Brazil

Overview

Tiago Monte is a Claims Coordinator at Zurich Insurance with 17 years of experience in the industry. He specializes in process improvement, innovation, and strategic project management, having graduated from Universidade Presbiteriana Mackenzie. He notably implemented Brazils first sustainable auto repair shop network.

Outside of his professional life, Tiago shows an appreciation for live sporting events, having recently attended the Rio Open, a major professional tennis tournament in South America. He values experiences provided by his company that extend beyond the work environment.

He spearheaded the creation and implementation of the "Projeto Selo Verde, " the first network of sustainable auto repair shops in Brazils insurance market.

Personality Overview

Tough To Convince

Status Quo Seeker

Late Adopter

They tend to be clear about their needs and limitations and are unlikely to promise too much.  They are always well-planned and adopt a systematic approach. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Sustainable Initiatives
He developed and executed the "Projeto Selo Verde, " a pioneering project in Brazil to create a network of sustainable auto repair shops for the insurance market.
Team Development
He actively organizes technical training for his team to enhance their knowledge and identifies opportunities for product and service improvement.
Insurance Innovation
With a background in process improvement and a certification in Design Thinking, he focuses on developing innovative projects and strategies within the claims sector.

Media Appearances

Tiago has no verified media appearances

Work History

1-2024
Coordenador de Sinistros Property PL at Zurich Insurance Company Ltd
5-2023
Coordenador de Gestão de Oficinas e Revistoria at Zurich Insurance Company Ltd
9-2021 - 6-2023
Coordenador - Gestão de Oficinas at Zurich Insurance Company Ltd
7-2020 - 9-2021
Especialista Governança e Qualidade at Zurich Insurance Company Ltd
5-2012 - 9-2021
Coordenador de Sinistros at Zurich Insurance Company Ltd

Education

2015 - 2016
Pos Graduação from Universidade Presbiteriana Mackenzie

More Information

Social Presence :

Prographics :

Exp : 11 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Coordenador de Sinistros Property PL at Zurich Insurance Company Ltd
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Insights For Selling To Tiago

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tiago is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Tiago

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Tiago move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Tiago take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Tiago

Personality Compatibility


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