Tiffany Laborde, MSL, MBA

Enthusiast
DISC Type : i

Director, Sofware Delivery Management at Mastery Logistics Systems

St Paul, Minnesota, United States

Overview

An accomplished software delivery leader with over 18 years of experience in Agile project management and coaching. Tiffany is described by colleagues as organized, honest, and patient, excelling at mentoring teams and improving processes. She holds an MBA from Mount Mercy University and is a PMI Agile Certified Practitioner.

Outside of work, Tiffany is committed to giving back to the community. She actively participates in charitable fundraisers, such as riding in the MS150 to support multiple sclerosis research. She values teamwork and works for a company that supports causes important to its employees.

Tiffany serves as an Advisor for the Women in Leadership with AI-Driven Engagement program.

Personality Overview

Story Driven

Non-Confrontational

Consensus Focused

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Agile Leadership
A servant leader who champions Agile principles through coaching. She focuses on empowering teams, facilitating collaboration, and using metrics to improve project delivery.
Team Development
Passionate about developing talent by creating career path frameworks, leading professional book clubs on leadership, and mentoring team members to support their growth.
Women in Leadership
Actively involved as an Advisor for the 'Women in Leadership with AI-Driven Engagement' program, demonstrating a commitment to advancing women in technology.

Media Appearances

Tiffany has no verified media appearances

Work History

4-2024
Director, Sofware Delivery Management at Mastery Logistics Systems
3-2022 - 4-2024
Senior Technology Manager at Mastery Logistics Systems
5-2021 - 3-2022
Agile Project Manager at Mastery Logistics Systems
10-2019 - 5-2021
Agile Practitioner|Scrum Master|Coach at Optum
8-2017 - 10-2019
Agile Coach at C.H. Robinson

Education

2012 - 2016
Master of Business Administration (M.B.A.) from Mount Mercy University
2012 - 2015
Master’s Degree from Mount Mercy University

More Information

Social Presence :

Prographics :

Exp : 11 Location : St Paul, Minnesota, United States Job Level : Mid-senior Designation : Director, Sofware Delivery Management at Mastery Logistics Systems
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Insights For Selling To Tiffany

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tiffany is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Tiffany

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Tiffany move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Tiffany take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Tiffany

Personality Compatibility


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