Tiffany O.

Energizer
DISC Type : I

General Manager and Chief Operations Officer at Turner Consulting Group, LLC

Washington, District of Columbia, United States

Overview

A US Navy veteran and transit executive, currently serving as General Manager and Chief Operations Officer. With a PhD from the University of Maryland and an MBA from Georgetown University, her leadership is defined by a strong commitment to operational excellence, process improvement, and enhancing on-time performance for clients.

She is a US Navy veteran who also holds both a PhD and an MBA.

Personality Overview

Relationship Oriented

Imaginative

Believer

They are really good at seeing what the long-term impacts of their decisions could be.  They are always positive and upbeat, so take their promises with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Operational Excellence
Her career is focused on enhancing on-time performance and driving process improvements, capitalizing on extensive expertise in executive management.
Safety and Reliability
Prioritizes fostering a culture of continuous improvement around safety management and maintenance to ensure exceptional service delivery.
Transit Leadership
A seasoned transit executive and thought leader with a proven history in General Manager and Chief Operations Officer roles.

Media Appearances

Tiffany has no verified media appearances

Work History

6-2022
General Manager and Chief Operations Officer at Turner Consulting Group, LLC
5-2018 - 2-2025
Contract Start-up Manager and General Manager at RATP Dev USA
12-2015 - 5-2018
General Manager at National Express Transit
10-2014 - 12-2015
Assistant General Manager at Transdev
6-2012 - 10-2014
Transit Superintendent at First Group

Education

Doctor of Philosophy (PhD) from University of Maryland
MBA from Georgetown University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Washington, District of Columbia, United States Job Level : N/A Designation : General Manager and Chief Operations Officer at Turner Consulting Group, LLC
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Insights For Selling To Tiffany

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Talk about their team and how your product will help them do things better and easier
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tiffany is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Tiffany

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Tiffany move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Tiffany take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Tiffany

Personality Compatibility


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