Tim Cahill in

Tim Cahill

Login to view DISC.
Senior CX Operations Lead at Braze
📍 United States

Tim is a Professional Services Operations Leader with over 8 years of experience, specializing in building frameworks for global teams. His expertise lies in data-driven strategy, revenue forecasting, and PSA optimization. Colleagues describe him as smart, quick to learn, and pleasant. He holds a Google Data Analytics certification.

With a Master of Music from Indiana University, Tim has a strong background in the arts. During his time at university, he was active in the music scene, performing as a bass singer with the Pro Arte Singers, a chamber choir specializing in early music.

Unique Fact: He previously spearheaded the global implementation of the NetSuite PSA for a Professional Services team.

Read the full overview →
Experience
10 Years
Current Role
Senior CX Operations Lead
Location
United States
Personality Overview

How Tim shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Tim cares about

PSA Optimization
Has deep expertise in optimizing and implementing PSA systems like Certinia, Salesforce, and NetSuite to improve workflows and data integrity.
Data-Driven Strategy
Focuses on translating clean data into actionable business strategy, creating dashboards and reports to drive ROI and operational excellence.
+4 more topics Login to view topics
Career

Work history

8-2025
Senior CX Operations Lead
Braze
9-2022 - 7-2025
Insights and Analytics Operations Manager
Braze
4-2022 - 8-2022
Operations Manager, Professional Services
Braze
12-2021 - 4-2022
Professional Services Operations Manager
Talkwalker
7-2019 - 12-2021
Senior Sales Operations Analyst, Professional Services
Sprinklr
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
MM
Indiana University Bloomington
BM
Indiana University Bloomington
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Braze Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Tim. Free, 10 seconds.