Tim Kobus is the CX Data Analytics Manager at BlueCross BlueShield of South Carolina. In 2023, he was recognized as a finalist for the Customer Experience Professionals Association (CXPA) Collaboration Award for his work on the companys CX Reporting and Actionable Insights Process.
His teams process for CX reporting and generating actionable insights earned industry recognition as an award finalist.
Tim Kobus
CX Data Analytics Manager at BCBS of SC
Columbia, South Carolina, United States
Overview
Topics They Care About
CX Reporting
He was a 2023 CXPA Award finalist for his work developing the "BCBSSC CX Reporting & Actionable Insights Process. "
Actionable Insights
His focus is on transforming customer experience data into concrete actions, as highlighted by his award-nominated process at BCBS of SC.
Data-driven CX
As the CX Data Analytics Manager, his role centers on using data to understand and improve the customer journey.
Media Appearances
Tim has no verified media appearances
Work History
5-2001
CX Data Analytics Manager at BCBS of SC
Education
Tim has no verified education history
More Information
Social Presence :
Prographics :
Exp : 24
Location : Columbia, South Carolina, United States
Job Level : Middle
Designation : CX Data Analytics Manager at BCBS of SC
