Tim Miller

Galvanizer
DISC Type : Id

Vice President, IT Strategy & Planning at Diebold Nixdorf

United Kingdom

Overview

Tim is a strategic executive with 29 years of global leadership in IT and financial services. As VP of IT Strategy & Planning at Diebold Nixdorf, he aligns technology with business needs. He holds degrees from the University of Exeter and The University of Manchester. Colleagues describe him as knowledgeable, practical, and a master stakeholder manager.

At HSBC, he was known as the Digital Troubleshooter, responsible for the most sensitive, complex, and time-critical tasks as a new team was established.

Personality Overview

People-Oriented

Self-Assured

Socially Adept

They will fight for you if they come to believe in you.  They prefer to ensure that they are in control of the situation. They are charming and can persuade others to support their decisions.

Topics They Care About

Global IT Strategy
Currently responsible for global technology strategy, planning, and innovation across Information Technology at Diebold Nixdorf.
Digital Transformation
Previously COO of HSBC Digital Solutions, leading a 3, 000-person organization through significant digital and operational initiatives.
Stakeholder Management
Praised in recommendations as a "master stakeholder manager, " highlighting his skill in managing executive and team relationships.

Media Appearances

Tim has no verified media appearances

Work History

12-2024
Vice President, IT Strategy & Planning at Diebold Nixdorf
7-2021
Senior IT Director, Business Relationship Management at Diebold Nixdorf
7-2019 - 7-2021
Head of Organisational Development, Digital, Data and Development at HSBC
8-2016 - 7-2019
Chief Operating Officer, HSBC Digital Solutions at HSBC
4-2014 - 8-2016
Head of Business Management, Global Digital at HSBC

Education

10-1992 - 7-1995
Bachelor of Arts - BA from University of Exeter
1995 - 1999
Bachelor of Science (B.Sc.) from The University of Manchester

More Information

Social Presence :

Prographics :

Exp : N/A Location : United Kingdom Job Level : Senior Designation : Vice President, IT Strategy & Planning at Diebold Nixdorf
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Insights For Selling To Tim

During A Call Or A Meeting

DO's

  • Find ways to push them a little if they don’t start giving a clear yes or no in due course
  • Appeal to their sense of self-worth and how they will impact their organization
  • Talk about other customers and how they have derived value from your product

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t rely too much on what they promise, make your own deductions
  • Do not come across as negative or non-supportive, work with them as a partner

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tim is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Tim

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Tim move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Tim take some risk or not?

  • If necessary, they will be ready to take risks.

You And Tim

Personality Compatibility


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