Tim Mustill

Inspirer
DISC Type : di

Head of Technical Operations at Redgate Software

Cambridge, England, United Kingdom

Overview

Tim is the Head of Technical Operations at Redgate Software, with extensive experience managing IT teams in both enterprise and SME environments. A graduate of Cranfield University, he is passionate about building strong teams and fostering their success, overseeing functions from IT operations to DevOps and security.

His academic background is in Geography and Applied Remote Sensing & GIS, a unique path for a technical operations leader.

Personality Overview

Decisive

Charming & Persuasive

Fast Adopter

They respond well to objective pitches but also attach some value to relationships.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

Team Leadership
Explicitly states his main passion is his team, saying "the team is everything and I'm most fulfilled when the team succeeds. "
IT Operations
His career revolves around managing global IT operations, including DevOps, security, sysadmin, service desk, and procurement functions for major software companies.
Talent Development
Frequently posts about hiring for his teams and emphasizes his satisfaction in offering internal progression opportunities to his direct reports.

Media Appearances

Tim has no verified media appearances

Work History

1-2025
Head of Technical Operations at Redgate Software
7-2020 - 1-2025
IT Operations Manager at Redgate Software
7-2019 - 7-2020
Service Delivery Manager at Corbel
9-2018 - 7-2019
IT Services Manager (EMEA) at AVEVA
6-2017 - 9-2018
IT Services Manager (Europe) at AVEVA

Education

1994 - 1995
MSc Applied Remote Sensing & GIS from Cranfield University
1991 - 1994
BSc Geography from Edge Hill University

More Information

Social Presence :

Prographics :

Exp : 30 Location : Cambridge, England, United Kingdom Job Level : Mid-senior Designation : Head of Technical Operations at Redgate Software
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Insights For Selling To Tim

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Get them to a point where they are ready to bat for your product internally
  • Focus on the big picture and the strategic value of your product

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tim is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Tim

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Tim move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Tim take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Tim

Personality Compatibility


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