Tito Silinciario Chávez is a Director of Contact Center Collections at Scotiabank with over 13 years of experience. He specializes in managing large teams, implementing digital and AI-driven collection strategies, and leading transformation projects with a customer-centric vision. He holds a degree from Utel Universidad.
He is committed to developing leaders and fostering a winning culture within his teams. His posts often celebrate team achievements and emphasize collaboration as key to evolving financial solutions and hitting targets.
He has successfully managed teams of over 600 people, developing new leaders through dedicated talent pipelines.
Read the full overview →They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to fully evaluate every situation.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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