Tito Silinciario Chávez in

Tito Silinciario Chávez

Questioner · DISC type c
Director Cobranza front end at Scotiabank
📍 Querétaro, Mexico

Tito Silinciario Chávez is a Director of Contact Center Collections at Scotiabank with over 13 years of experience. He specializes in managing large teams, implementing digital and AI-driven collection strategies, and leading transformation projects with a customer-centric vision. He holds a degree from Utel Universidad.

He is committed to developing leaders and fostering a winning culture within his teams. His posts often celebrate team achievements and emphasize collaboration as key to evolving financial solutions and hitting targets.

He has successfully managed teams of over 600 people, developing new leaders through dedicated talent pipelines.

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Experience
18 Years
Current Role
Director Cobranza front end
Job Level
Mid-senior
Location
Querétaro, Mexico
Personality Overview

How Tito shows up

Systematic
Price-Sensitive
Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to fully evaluate every situation.

Priorities

Topics Tito cares about

Leadership Development
He is passionate about nurturing talent and developing new leaders, often posting about his commitment to the growth and culture of his teams.
Digital Collection Strategy
His expertise lies in implementing omnichannel strategies and using AI to enhance the efficiency of debt collection and improve the customer experience.
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Career

Work history

2-2023
Director Cobranza front end
Scotiabank
10-2010 - 2-2023
Subdirector de cobranza
Banco Santander
5-2006 - 12-2009
Responsable de operaciones comerciales
Promo Eventos y Servicios
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Licenciatura
Utel Universidad
Pasante
Universidad de Estudios Avanzados
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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