Toby Hewlett

Enthusiast
DISC Type : i

PMO Director at NHS Devon ICB

Ampfield, England, United Kingdom

Overview

Toby is a PMO Director at NHS Devon ICB, with a background as an experienced NHS Director. She has held leadership roles in operations and delivery, as well as urgent and emergency care recovery, within NHS England.

She is an alumna of the University of Wolverhampton, where she studied Registered Nursing. Outside of work, Toby enjoys consuming news from BBC News and is interested in public health.

Toby took voluntary redundancy from NHS England to take some time off for recovery after the stresses of the pandemic.

Personality Overview

Consensus Focused

Non-Confrontational

Amiable & Agreeable

They prefer to build relationships rather than staying totally transactional.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Healthcare Operations
Her extensive career in various director roles within NHS England and NHS Devon ICB highlights her focus on operational leadership and delivery.
Public Health
She has undertaken an "Introduction to Public Health" course and her career is dedicated to healthcare, indicating a strong interest in this area.
NHS Leadership
Having served as a PMO Director and Director of Ops and Delivery at NHS organizations, she is deeply involved in leadership within the National Health Service.

Media Appearances

Toby has no verified media appearances

Work History

11-2023
PMO Director at NHS Devon ICB
4-2022 - 5-2023
Director of Ops and Delivery - People Directorate at NHS England
7-2021 - 4-2022
Chief of Staff - Urgent and Emergency Care Recovery at NHS England
11-2017 - 7-2021
CHC SIP Senior Workforce Lead at NHS England
9-2016 - 10-2017
Head of Continuing healthcare at NHS West Hampshire CCG

Education

2005 - 2008
Registered Nursing/Registered Nurse from University of Wolverhampton

More Information

Social Presence :

Prographics :

Exp : 10 Location : Ampfield, England, United Kingdom Job Level : Mid-senior Designation : PMO Director at NHS Devon ICB
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Insights For Selling To Toby

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Toby is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Toby

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Toby move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Toby take some risk or not?

  • They can take some low-probability risks if needed.

You And Toby

Personality Compatibility


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