Toby Tay

Critic
DISC Type : C

Project Manager at UBS

Singapore

Overview

Toby is a skilled Business Project Manager and Product Owner with over 20 years of experience in the banking sector. A graduate of the National University of Singapore, he specializes in technology-driven change management for trust and investment banking, holding certifications in Digital Transformation.

He was recently recognized as part of the "BCG RISE Top 2 Innovation Immersion Project Groups. "

Personality Overview

Objective Thinker

Information Seeker

ROI Driven

They prefer to do logical analysis and value evidence over emotions.  Unless the value is proven by data, they are unlikely to value fancy features. They enjoy working alone and do not rely on others very often.

Topics They Care About

Banking Technology
Has extensive experience leading major upgrades and implementations of core banking systems like NavOne CRM and Sungard's Intellimatch.
Change Management
Has held roles as a Business Change Manager and is described as a key contributor on change management who champions timely and effective solutions.
Digital Transformation
Recently obtained a "DIGITAL TRANSFORMATION AND CHANGE MANAGEMENT" certification from BCG RISE, indicating a current focus area.

Media Appearances

Toby has no verified media appearances

Work History

2-2022 - 2-2023
Project Manager at UBS
12-2020 - 6-2021
Product Owner at Bank of Singapore, Asia's Global Private Bank
7-2009 - 11-2020
Business Change Manager at UBS
12-2003 - 5-2009
AVP (IT) at Barclays Corporate & Investment Bank

Education

7-1994 - 6-1997
Bachelor of Science - BS from National University of Singapore

More Information

Social Presence :

Prographics :

Exp : 18 Location : Singapore Job Level : N/A Designation : Project Manager at UBS
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Insights For Selling To Toby

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Do not use very emotional or colorful language
  • Don't give superficial answers, they are easily rattled by them
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Toby is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Toby

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Toby move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Toby take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Toby

Personality Compatibility


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