Tom Boyle in

Tom Boyle

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Executive Director at Mitel User Group
📍 United Kingdom

Tom Boyle is a leader in UK healthcare communications, serving as Executive Director of the Mitel User Group and Head of Telecoms for Sheffield Teaching Hospitals. He specializes in digital and voice strategy, patient experience (CX), and infrastructure modernization. He holds an MSc from the University of Birmingham.

He is passionate about the power of collaboration and building strong relationships with both industry peers and suppliers, preferring open idea-sharing to a "hard sell" approach. He enjoys stepping outside his own sector to exchange perspectives and has made friends with partners globally.

He openly discusses his neurodiverse approach to leadership, valuing the trust to navigate challenges and bring different perspectives to the industry.

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Experience
15 Years
Current Role
Executive Director
Job Level
Senior
Location
United Kingdom
Personality Overview

How Tom shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Tom cares about

Healthcare CX Design
Focuses on deliberately designing the patient experience around communication infrastructure, not just modernizing the technology itself. He has recently explored US healthcare approaches for comparison.
Collaborative Partnerships
He champions collaborative supplier relationships built on shared ideas and trust. He has publicly stated his strong aversion to a "hard sell" approach.
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Career

Work history

1-2026
Executive Director
Mitel User Group
4-2024
Principal Consultant
Percentrix - Digital Comms' Consultancy
7-2023 - 7-2025
HM Government Advisor - Telecoms Network Management
UKTIN
2-2023
Digital Comms' Consultant
Sherwood Forest Hospitals NHS Foundation Trust
10-2022
Co-Chair - Telecoms Best Values Group
National Performance Advisory Group
In the press

Media appearances

Press Release Details – Mitel Global User Group. Featured in Mitel User Group
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Education
2-2023 - 2-2025
MSc
University of Birmingham
Prince 2 Foundation & Practitioner
NHS Leadership Academy
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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