Tom Dietrich in

Tom Dietrich

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Founding Partner at X Benefit Group
📍 Fort Lauderdale, Florida, United States

Tom Dietrich is a Founding Partner at X Benefit Group, specializing in scaling companies through technology and process optimization. With a background as VP of Technology in the health insurance sector, he has deep expertise in implementing CRM and omnichannel CX solutions. He holds a Master of Science from the University of Florida.

Outside of work, Tom is the founder of Florida Local Social, a company dedicated to helping local South Florida businesses grow. He is also the creator of a popular travel brand, demonstrating his passion for both community engagement and personal creative projects. People who have worked with him describe him as focused and knowledgeable.

He created "Dad at Disney, " a travel brand that has grown to over 106, 000 followers.

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Experience
21 Years
Current Role
Founding Partner
Job Level
Leadership
Location
Fort Lauderdale, Florida, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Tom cares about

Omnichannel CX Solutions
He has extensive experience leading the enterprise implementation of contact center technologies like NICE CXone and Five9 to enhance customer experience.
CRM Implementation
He directed the architecture and enterprise rollout of Salesforce as the system of record in previous executive roles to support large-scale sales operations.
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Career

Work history

4-2025
Founding Partner
X Benefit Group
3-2024 - 3-2025
Vice President of Technology
Enhance Health
1-2022
Founder
Florida Local Social
10-2021 - 3-2024
Vice President, Contact Center Technology
HealthInsurance.com
9-2019 - 10-2021
President of Sales, Marketing & Operations
iCan Benefit Group
In the press

Media appearances

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Education
2000 - 2005
Master of Science
University of Florida - Warrington College of Business
2000 - 2004
Bachelor’s Degree
University of Florida
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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