Tom Dietrich

Inspirer
DISC Type : id

Founding Partner at X Benefit Group

Fort Lauderdale, Florida, United States

Overview

Tom Dietrich is a Founding Partner at X Benefit Group, specializing in scaling companies through technology and process optimization. With a background as VP of Technology in the health insurance sector, he has deep expertise in implementing CRM and omnichannel CX solutions. He holds a Master of Science from the University of Florida.

Outside of work, Tom is the founder of Florida Local Social, a company dedicated to helping local South Florida businesses grow. He is also the creator of a popular travel brand, demonstrating his passion for both community engagement and personal creative projects. People who have worked with him describe him as focused and knowledgeable.

He created "Dad at Disney, " a travel brand that has grown to over 106, 000 followers.

Personality Overview

Charming & Persuasive

Achievment Oriented

Fast Adopter

They usually prefer to drive the conversation.  They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Topics They Care About

Omnichannel CX Solutions
He has extensive experience leading the enterprise implementation of contact center technologies like NICE CXone and Five9 to enhance customer experience.
CRM Implementation
He directed the architecture and enterprise rollout of Salesforce as the system of record in previous executive roles to support large-scale sales operations.
AI-powered Marketing
As the founder of Florida Local Social, he uses AI-powered marketing, lead generation, and automation systems to help local businesses operate more efficiently.

Media Appearances

Tom has no verified media appearances

Work History

4-2025
Founding Partner at X Benefit Group
3-2024 - 3-2025
Vice President of Technology at Enhance Health
1-2022
Founder at Florida Local Social
10-2021 - 3-2024
Vice President, Contact Center Technology at HealthInsurance.com
9-2019 - 10-2021
President of Sales, Marketing & Operations at iCan Benefit Group

Education

2000 - 2005
Master of Science from University of Florida - Warrington College of Business
2000 - 2004
Bachelor’s Degree from University of Florida

More Information

Social Presence :

Prographics :

Exp : 21 Location : Fort Lauderdale, Florida, United States Job Level : Leadership Designation : Founding Partner at X Benefit Group
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Refer to testimonials from well known people to highlight the value of your product
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Tom

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Tom take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Tom

Personality Compatibility


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