Tom Felix

Commander
DISC Type : D

Director - Solutions Engineering & Design at Digital Realty

Greater Phoenix Area, United States

Overview

Tom Felix is a technology leader at Digital Realty specializing in solutions engineering and data center infrastructure. He is described by colleagues as a focused professional, known for aligning strategic vision with execution and building high-performing teams. He studied Computer Science and Global Leadership.

Outside of his primary role, Tom is passionate about elevating the PreSales profession through his leadership at the PreSales Collective. This organization focuses on providing resources, networking, and mentorship to help professionals build impactful careers in the field.

He is a certified Emergency Medical Technician (EMT), showcasing a commitment to community well-being beyond his tech career.

Personality Overview

Strong-Willed

Candid & Clear

Impact-Driven

They like to be in a position where they can control the conversation and terms.  They respond better to strong and respectful interactions. More than the product, they care about the effectiveness of the product.

Topics They Care About

AI Infrastructure
He emphasizes that the right data center infrastructure is crucial for supporting the scale, density, and cooling required for modern AI and HPC workloads.
Team Empowerment
His leadership philosophy is centered on empowering people. He is actively hiring for his team and focuses on creating opportunities for growth under great leaders.
Data Center Design
He leads a team of solution and design engineers responsible for shaping the digital infrastructure that powers cloud and AI services across North America.

Media Appearances

Tom has no verified media appearances

Work History

12-2022
Director - Solutions Engineering & Design at Digital Realty
7-2021
Leadership Member at PreSales Collective
10-2021 - 12-2022
Engagement Architect at World Wide Technology
10-2020 - 7-2021
VP, Head of Global Solutions Engineering at Zayo Group
11-2018 - 10-2020
Director - Solution Engineering at Zayo Group

Education

Computer Science from DeVry University
Global Leadership from Thunderbird School of Global Management

More Information

Social Presence :

Prographics :

Exp : 26 Location : Greater Phoenix Area, United States Job Level : Mid-senior Designation : Director - Solutions Engineering & Design at Digital Realty
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Be respectful but crisp
  • Refer to testimonials from well-known industry leaders

DONT's

  • Don't try too hard to forge relationships with them
  • Avoid being too verbose
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Tom

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They can take decisions very fast if you manage to convince them.
  • Can Tom take some risk or not?

  • The risks don’t matter much to them.

You And Tom

Personality Compatibility


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