Tom Harmon

Doer
DISC Type : sd

Enterprise Account Manager II at Frontier Communications

Columbus, Indiana, United States

Overview

Tom is a seasoned telecommunications professional specializing in B2B solutions like Fiber, Ethernet, and SD-WAN. With extensive experience at Frontier, Comcast, and AT&T, he focuses on consulting with businesses to meet their technology needs. People who have worked with him often describe him as a professional, dedicated, and inspirational expert.

He appears passionate about the broader impact of technology, showing interest in how national broadband infrastructure and cloud-based applications shape the future of work. Tom also shares content focused on maintaining a positive mindset and balancing personal and professional life, suggesting an interest in personal development.

His professional identity is built around being a "Servant Telecom Account Executive, " emphasizing his dedication to the customer experience.

Personality Overview

Results Focused

Long-term Focused

Strategic Planner

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

B2B Telecom Consulting
His entire career is focused on consulting with businesses on telecommunications needs, including Fiber, SD-WAN, and Hosted Voice solutions.
Broadband Infrastructure
Shared content about the national infrastructure bill's allocation of $65 billion to improve the nation’s broadband capabilities.
Hybrid Work Technology
Posts about the importance of cloud-based apps to support a great digital experience for the hybrid workforce.

Media Appearances

Tom has no verified media appearances

Work History

3-2021
Enterprise Account Manager II at Frontier Communications
3-2015 - 3-2021
Enterprise Account Manager at Comcast Business
5-2012 - 3-2021
Sales Manager-Advanced Services at Comcast Business
3-2009 - 3-2021
Business Services Account Executive at Comcast Business
1-2008 - 12-2008
Business Account Manager at AT&T

Education

1980 - 1983
none from Ball State University

More Information

Social Presence :

Prographics :

Exp : 26 Location : Columbus, Indiana, United States Job Level : Middle Designation : Enterprise Account Manager II at Frontier Communications
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Focus on the results that your product produces, expect some strategic questions in return
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Tom

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Tom take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Tom

Personality Compatibility


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