Tom Palmer in

Tom Palmer

Commander · DISC type D
Technology Delivery Director at Marks and Spencer
📍 London Area, United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

Login to view overviewLogin to view overview
Experience
18 Years
Current Role
Technology Delivery Director
Job Level
Mid-senior
Location
London Area, United Kingdom
Personality Overview

How Tom shows up

Impact-Driven
Risk-Taker
Candid & Clear

More than the product, they care about the effectiveness of the product. They are very proud of what they do. They respond well to strong and respectful communication.

Priorities

Topics Tom cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
Login to view topicsLogin to view topics
Career

Work history

7-2025
Technology Delivery Director
Marks and Spencer
5-2019 - 6-2025
Head of Delivery and Operations
John Lewis Partnership
8-2017 - 5-2019
Head of Delivery
Waitrose
11-2013 - 7-2017
Head of Delivery - Commercial, Selling and Customer
British Airways
2-2010 - 10-2013
Architecture & Delivery – IT Delivery Head
British Airways
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
Login to viewLogin to view media
Education
1993 - 1997
Bachelor's Degree
University of Wolverhampton
1993 - 1997
European Business
Inholland University of Applied Sciences
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

Other Marks and Spencer Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Tom. Free, 10 seconds.