Tomas Escalante

Critic
DISC Type : C

Manager, Technical Support at Lytx, Inc.

San Diego, California, United States

Overview

Tomas is a Support & Systems Engineering Leader at Lytx with deep expertise in IoT and telematics. A Certified Scrum Product Owner and Lean Six Sigma Greenbelt, he excels at leading global teams, driving cost reductions, and optimizing processes. He holds a BS from Universidad de las Américas Puebla.

He uniquely combines Agile and Scrum certifications with a Lean Six Sigma Greenbelt, blending software development methodologies with industrial process improvement.

Personality Overview

Information Seeker

Objective Thinker

Precise

They enjoy working alone and do not rely on others very often.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

IoT & Telematics
His core expertise, reflected in his role at Lytx and extensive history at Verizon Connect, focusing on telematics product reliability and support.
Agile Methodologies
As a Certified Scrum Product Owner (CSPO), he applies agile leadership principles to foster team collaboration and manage technical support operations effectively.
Process Optimization
A certified Lean Six Sigma Greenbelt, he focuses on root cause analysis, improving key performance metrics, and driving cost reductions through streamlined engineering processes.

Media Appearances

Tomas has no verified media appearances

Work History

12-2025
Manager, Technical Support at Lytx, Inc.
11-2020 - 12-2022
Lead Technical Solutions Engineer at Positioning Universal
3-2012 - 11-2020
Systems Engineering Manager at Verizon Connect
3-2008 - 3-2012
Field Applications Engineering Manager at Verizon Connect
11-2005 - 3-2008
Hardware Test Engineer at Verizon Connect

Education

BS from Universidad de las Américas Puebla
2014 - 2017
Certificate of Performance from San Diego Miramar College

More Information

Social Presence :

Prographics :

Exp : 20 Location : San Diego, California, United States Job Level : Middle Designation : Manager, Technical Support at Lytx, Inc.
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Insights For Selling To Tomas

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Be formal and objective, they will appreciate it more
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Do not use very emotional or colorful language
  • Don't give superficial answers, they are easily rattled by them
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tomas is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Tomas

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Tomas move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Tomas take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Tomas

Personality Compatibility


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