Tommy Mullins in

Tommy Mullins

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Vice President, Operations & Service Delivery at Amplix
📍 Greater Seattle Area, United States

Tommy Mullins is the Vice President of Operations & Service Delivery at Amplix, with a strong background in the CCaaS and UCaaS industries. He focuses on driving operational strategy and fostering a customer-centric culture. People who have worked with him often describe him as hard-working, dedicated, and an exceptional project manager.

He was responsible for successfully implementing and maintaining over $30 million in complex communication solution projects during his four years at Black Box Network Services.

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Experience
13 Years
Current Role
Vice President, Operations & Service Delivery
Job Level
Senior
Location
Greater Seattle Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Tommy cares about

Customer Experience
His career is centered on the CCaaS industry and he actively posts about shaping the future of customer experience (CX) through new technologies like AI.
Operational Strategy
As a Vice President of Operations, he focuses on leading global teams, driving growth, and maximizing service excellence through effective operational strategies.
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Career

Work history

3-2025
Vice President, Operations & Service Delivery
Amplix
10-2022 - 3-2025
Vice President, Operations & Service Delivery
InflowCX
5-2022 - 10-2022
Sr. Director, Service Delivery & Managed Services
InflowCX
5-2021 - 5-2022
Director of Project Engineering
InflowCX
12-2011 - 10-2016
Senior Project Manager
Black Box Network Services
In the press

Media appearances

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Education
2003 - 2007
Humanities
Washington State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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