Tommy Xiao

Captain
DISC Type : DS

Head of People at AfterShip

Toronto, Ontario, Canada

Overview

Tommy Xiao is the Head of People at AfterShip, leading talent acquisition and HR for the North American and European regions. He has a proven track record of rapidly scaling teams, having expanded Squares Toronto headcount from 28 to 197 in just one year. Colleagues describe him as sharp, proactive, and efficient.

Outside of his corporate role, Tommy is the co-founder of COSU Creative Studios, a venture he started with his brother. They focus on designing and creating unique art toys and collectibles, bringing their imaginative world to life. This project showcases his passion for creative entrepreneurship and design.

He co-founded a company with his brother to create and sell designer art toys.

Personality Overview

Output-Driven

Dynamic But Sincere

Planner & Achiever

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Scaling Tech Teams
He was the first North American employee at AfterShip, tasked with building the team from the ground up, and previously executed hyper-growth scaling at Square.
Full-Cycle Recruitment
In his leadership role, he oversees the entire talent acquisition process and frequently posts about hiring relationship-driven recruiters to partner with hiring managers.
Positive Company Culture
He is recognized for his leadership in fostering a positive and collaborative work environment, which has been a significant contribution at AfterShip.

Media Appearances

Tommy has no verified media appearances

Work History

3-2022
Head of People at AfterShip
4-2021 - 3-2022
Head of Talent at AfterShip
1-2024
Co-Founder at COSU Creative Studios Inc
2-2020 - 4-2021
Recruitment Partner at Square
7-2019 - 2-2020
Business Recruiter at TourRadar

Education

Honours Bachelor of Arts - HBA from University of Toronto
Human Resource Management Essentials - Certificate from University of Toronto School of Continuing Studies

More Information

Social Presence :

Prographics :

Exp : 8 Location : Toronto, Ontario, Canada Job Level : Mid-senior Designation : Head of People at AfterShip
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Insights For Selling To Tommy

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Focus on the results that your product produces, expect some strategic questions in return

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tommy is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Tommy

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Tommy move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Tommy take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Tommy

Personality Compatibility


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