Tony Hight

Energizer
DISC Type : I

Director- Client Solutions at Chargeback Gurus

Hampton Roads, Virginia Metropolitan Area, United States

Overview

Tony Hight serves as the Director of Client Solutions at Chargeback Gurus, leveraging deep expertise in payments and remittance processing. His background includes a long tenure at Avis Budget Group in several senior management roles covering treasury and global payments. He holds a finance degree from The University of Texas at San Antonio.

A recognized industry expert, he was a featured speaker at the AFP 2023 conference on the topic of achieving success in chargeback management.

Personality Overview

Big Picture Person

Imaginative

Enthusiastic

They are friendly, approachable and love to make new connections.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Chargeback Management
His current role and recent speaking engagement on chargeback success underscore his focus on helping merchants develop effective management strategies.
Global Payment Systems
Previously managed global payments as a Senior Manager at Avis Budget Group, giving him experience with complex, international payment operations.
Corporate Treasury
His background as a Senior Manager of Treasury indicates a strong understanding of corporate finance, cash management, and financial risk.

Media Appearances

Tony has no verified media appearances

Work History

9-2024
Director- Client Solutions at Chargeback Gurus
3-2023 - 9-2024
Sr. Mgr.- Treasury at Avis Budget Group
1-2022 - 3-2023
Sr. Mgr. of Product- Global Payments at Avis Budget Group
6-2003 - 7-2022
Sr. Mgr.- Credit Clubs / Licensee Acccounting / Remittance Processing at Avis Budget Group
3-1998
Mgr- Credit and Collections at Avis Budget Group

Education

1989 - 1992
finance from The University of Texas at San Antonio
1981 - 1984
finance from John Marshall High School

More Information

Social Presence :

Prographics :

Exp : 33 Location : Hampton Roads, Virginia Metropolitan Area, United States Job Level : Mid-senior Designation : Director- Client Solutions at Chargeback Gurus
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Insights For Selling To Tony

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Avoid overloading them with too much detail
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tony is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Tony

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Tony move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Tony take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Tony

Personality Compatibility


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