Tony Ross

Energizer
DISC Type : I

SVP, Technology Operations, Infrastructure & Cloud Platforms at Synchrony

Woodstock, Georgia, United States

Overview

Tony Ross is a senior executive leading technology operations, infrastructure, and cloud platforms at Synchrony. He has extensive experience managing global infrastructure and software lifecycles within the banking and finance sectors. He holds both a BS and an MS from SUNY Polytechnic Institute.

At GE, he launched a foundational Center of Excellence to provide global user support for critical HR systems, replacing disparate individual business systems.

Personality Overview

Imaginative

Big Picture Person

Relationship Oriented

They are always positive and upbeat, so take their promises with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

Cloud Transformation
His current role focuses on cloud platforms. He led a core banking replatforming project at Synchrony, moving to a cloud-native microservices architecture.
Global Infrastructure
His role as SVP of Technology Operations and previous experience as a CIO at GE involved managing large-scale global technology infrastructure.
Enterprise Financial Systems
As CIO for Global Operations Finance at GE, he led a team that developed innovative service delivery models for enterprise-wide financial processes.

Media Appearances

Tony has no verified media appearances

Work History

8-2025
SVP, Technology Operations, Infrastructure & Cloud Platforms at Synchrony
11-2020
SVP, Technology Leader - Health and Wellness at Synchrony
8-2017 - 11-2020
SVP, Business Systems and Consumer Bank Technology at Synchrony
12-2012 - 4-2014
CIO - Global Operations Finance at GE
12-2010 - 12-2012
CIO - HR Systems at GE

Education

MS from SUNY Polytechnic Institute
BS from SUNY Polytechnic Institute

More Information

Social Presence :

Prographics :

Exp : 23 Location : Woodstock, Georgia, United States Job Level : Leadership Designation : SVP, Technology Operations, Infrastructure & Cloud Platforms at Synchrony
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Insights For Selling To Tony

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Invite them for a lunch or a drink/coffee
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid overloading them with too much detail
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tony is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Tony

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Tony move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Tony take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Tony

Personality Compatibility


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