Tony Ryno

Judge
DISC Type : Dc

Director of IT Customer Service and Operations at Cleveland State University

Oberlin, Ohio, United States

Overview

Tony has no verified overview

Personality Overview

Fast But Wary

Objective Thinker

Demanding

They are not always relationship oriented.  They take a lot of pride in personal achievements. They respond well to strong and respectful communication.

Topics They Care About

Tony has no verified topics they care about

Media Appearances

Tony has no verified media appearances

Work History

9-2023
Director of IT Customer Service and Operations at Cleveland State University
7-2022 - 9-2023
Director of Service Delivery and Security Architecture at Oberlin College
6-2021 - 5-2023
IT Manager - Help Desk and Endpoint Management at Oberlin College
7-2018 - 6-2021
Client Services Support Analyst at Oberlin College
10-2014 - 6-2018
Identity, Credential and Access Management Integration Lead at V2 Technology

Education

4-2025 - 5-2029
Master of Public Administration - MPA from Cleveland State University
8-2024 - 5-2029
Juris Doctorate from Cleveland State University College of Law

More Information

Social Presence :

Prographics :

Exp : 16 Location : Oberlin, Ohio, United States Job Level : Mid-senior Designation : Director of IT Customer Service and Operations at Cleveland State University
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Insights For Selling To Tony

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates
  • Hold your ground without indulging in one-upmanship

DONT's

  • Do not spend too much time focusing on product tech or features
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tony is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Tony

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Tony move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Tony take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Tony

Personality Compatibility


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