Tonya Pacetti-Perkins, PMP

Evaluator
DISC Type : dcs

Senior Operations Consultant at Baylor Scott & White Health

San Antonio, Texas, United States

Overview

Tonya is a Healthcare IS Consultant and Project Manager with over 20 years of experience in EMR implementation and healthcare operations. A certified PMP with multiple Epic certifications, colleagues describe her as dedicated, knowledgeable, and a true team player. She holds a BS from the University of the Incarnate Word.

Outside of her corporate career, Tonya is a passionate and accomplished collaborative pianist, recently earning a graduate certificate from The University of Texas at San Antonio. She is also a certified Reiki Master and Teacher, demonstrating a strong interest in holistic wellness and the arts.

She is the first student to enroll in the collaborative piano performance certificate program at UTSA.

Personality Overview

Quality Focused

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

EMR Implementation
Holds over 20 years of experience in EMR implementation and has multiple Epic certifications including Ambulatory, Beacon Oncology, and Inpatient Clinical Documentation.
Healthcare Project Management
A certified Project Management Professional (PMP) since March 2022, she has extensive experience leading healthcare IT projects in both academic and private sectors.
Collaborative Piano
A lifelong pianist who recently earned a Master's Certificate in Instrumental Performance, she is passionate about collaborating with vocalists and instrumentalists.

Media Appearances

Tonya has no verified media appearances

Work History

9-2024
Senior Operations Consultant at Baylor Scott & White Health
12-2020
Reiki Master/ Teacher at Self-employed
1-2024 - 8-2024
Managing Consultant at Impact Advisors
3-2022 - 1-2024
Senior Advisor at Impact Advisors
11-2021 - 3-2022
Senior Healthcare Consultant at TruTeam Staffing Advisors

Education

1994 - 1998
BS from University of the Incarnate Word
1998 - 2000
NA from The University of Texas at San Antonio

More Information

Social Presence :

Prographics :

Exp : 6 Location : San Antonio, Texas, United States Job Level : Middle Designation : Senior Operations Consultant at Baylor Scott & White Health
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Insights For Selling To Tonya

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tonya is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Tonya

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Tonya move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Tonya take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Tonya

Personality Compatibility


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