Tory Sharp in

Tory Sharp

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Director, Patient Experience Strategy at Radiology Partners
📍 Park Ridge, Illinois, United States

Tory Sharp is the Director of Patient Experience Strategy at Radiology Partners, specializing in customer experience innovation and technology modernization for the healthcare sector. An alumna of Indiana Universitys Kelley School of Business, she holds certifications in AI Prompt Engineering and AWS Business Solutions, driving financial value through a customer-obsessed approach.

Outside of her professional roles, Tory demonstrates a keen interest in personal health and strategic wellness, having authored an article on achieving ROI from wellness initiatives. She stays informed on business trends by following publications like the Harvard Business Review and The Wall Street Journal.

She is keenly interested in using synthetic data to address and correct biases that could negatively influence artificial intelligence outcomes.

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Experience
5 Years
Current Role
Director, Patient Experience Strategy
Job Level
Mid-senior
Location
Park Ridge, Illinois, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Tory cares about

Patient Experience
Her current role as Director of Patient Experience Strategy at Radiology Partners and a previous publication focus on improving the customer journey in healthcare.
AI in Healthcare
She recently earned an "AI-Enabled" certification and has posted about her excitement for using synthetic data to address biases in AI.
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Career

Work history

6-2025
Director, Patient Experience Strategy
Radiology Partners
2-2024 - 6-2025
Director, Technology & Experience
West Monroe Partners
3-2021 - 2-2024
Senior Manager, Customer Solutions
West Monroe Partners
3-2020 - 2-2021
Manager, Customer Solutions
West Monroe Partners
In the press

Media appearances

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Education
2011 - 2015
Bachelor of Science (B.S.)
Indiana University - Kelley School of Business
2007 - 2011
High School Diploma
Assumption High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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