Traci Williams Hancock in

Traci Williams Hancock

Critic · DISC type C
Director, Business Operations and Customer Satisfaction at Scott Data Center
📍 Omaha, Nebraska, United States

Traci Williams Hancock is the Director of Business Operations and Customer Satisfaction at Scott Data Center, specializing in strategy and innovation. With an MPhil from the University of Cambridge, she excels at leveraging methodologies like Lean LaunchPad and Scrum to align team capabilities with strategic business objectives.

Outside of work, Traci is a passionate advocate for her local community and its institutions. She is a strong supporter of the Omaha Public Library, actively encouraging others to get involved and highlighting its importance.

Traci co-founded the Aksarben Innovation Initiative and has mentored numerous university researchers on customer discovery.

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Experience
11 Years
Current Role
Director, Business Operations and Customer Satisfaction
Job Level
Mid-senior
Location
Omaha, Nebraska, United States
Personality Overview

How Traci shows up

ROI Driven
Negotiator
Objective Thinker

They enjoy working alone and do not rely on others very often. They don’t appreciate bells and whistles unless backed by data. They prefer to do logical analysis and value evidence over emotions.

Priorities

Topics Traci cares about

Strategic Innovation
Her career is centered on building and executing innovative business strategies to bridge the gap between business objectives and team capabilities.
Customer Discovery
She has extensive experience as a facilitator and mentor for university programs, teaching Lean LaunchPad and Business Model Canvas principles.
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Career

Work history

11-2022
Director, Business Operations and Customer Satisfaction
Scott Data Center
10-2019
Facilitator & Mentor, Nebraska-Introduction to Customer Discovery (N-ICD) Program
University of Nebraska
9-2019
Facilitator & Mentor, Engineering-Introduction to Customer Discovery (E-ICD)
College of Engineering, University of Nebraska - Lincoln
6-2014
Co-Founder
Aksarben Innovation Initiative
8-2019 - 12-2022
Deputy Director, Strategic Engagement & Innovation
National Strategic Research Institute at the University of Nebraska
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1996 - 1997
MPhil
University of Cambridge
BA
University of Rhode Island
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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