Tracy Schramm

Researcher
DISC Type : Cs

IBM i Global Support Center, Manager of Database / DB2 WebQuery, Data Access, Language and Utilities at IBM

Rochester, Minnesota, United States

Overview

Tracy has no verified overview

Personality Overview

Self-Disciplined

ROI Seeker

Soft Communicator

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally.

Topics They Care About

Tracy has no verified topics they care about

Media Appearances

Tracy has no verified media appearances

Work History

6-2021
IBM i Global Support Center, Manager of Database / DB2 WebQuery, Data Access, Language and Utilities at IBM
1-2018 - 6-2021
IBM i Global Support Center, Manager of Access Client Solutions, Data Access, Language and Utilities at IBM
1-2015 - 12-2017
Resolution Manager, Power Systems Critical Situation Project Office at IBM
1-2002 - 1-2015
Staff Software Engineer at IBM

Education

2004 - 2006
MIS/M from University of Phoenix
1997 - 2001
BS/BA from Southwest Minnesota State University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Rochester, Minnesota, United States Job Level : Middle Designation : IBM i Global Support Center, Manager of Database / DB2 WebQuery, Data Access, Language and Utilities at IBM
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Insights For Selling To Tracy

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • When following up with them, expect slowness; use questions to engage them, preferably over email.
  • Use a presentation with information before getting into a live product walkthrough

DONT's

  • Don't ask them to move fast, let them take their time and digest all the information
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tracy is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Tracy

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Tracy move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Tracy take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Tracy

Personality Compatibility


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