Travis Mahn

Inquirer
DISC Type : cd

Senior Customer Success Account Manager at PolyAI

Billings, Montana, United States

Overview

Travis has no verified overview

Personality Overview

Demanding

Upfront

ROI Conscious

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They care equally about the product and its potential impact. They respond well to confident salespeople.

Topics They Care About

Travis has no verified topics they care about

Media Appearances

Travis has no verified media appearances

Work History

10-2024
Senior Customer Success Account Manager at PolyAI
7-2020 - 10-2024
Principal, Strategic Account Manager/Customer Success Manager at LivePerson
3-2019 - 7-2020
Client Partner at LivePerson
7-2014 - 3-2019
Senior Customer Success Manager at LivePerson
5-2010 - 7-2014
VP, Business Analyst Manager, Technology Infrastructure at Bank of America

Education

2006 - 2008
Masters from Keller Graduate School of Management of DeVry University
2000 - 2003
Bachelor of Science from DeVry University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Billings, Montana, United States Job Level : Middle Designation : Senior Customer Success Account Manager at PolyAI
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Insights For Selling To Travis

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Stress on the business value that your product offers

DONT's

  • Refrain from asking too many questions
  • Avoid long winding pitches, stay objective
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Travis is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Travis

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Travis move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Travis take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Travis

Personality Compatibility


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