Trent Hewitt

Questioner
DISC Type : c

Sr. Manager, IT Services at NFI

Philadelphia, Pennsylvania, United States

Overview

Trent is a Sr. Manager of IT Services at NFI, recognized as a knowledgeable, dedicated, and reliable technology leader. A graduate of Penn State University with certifications in Azure and ITIL, he was the recipient of the 2025 CIO’s Choice Award for his teams impactful growth and transformation.

Outside of his professional role, Trent is an actively engaged alumnus of his alma mater. He dedicates his time to serving on the Penn State Abington Alumni Society Board, where he helps foster connections among alumni, the college, and the community.

Unique fact: Trent was personally recognized with the 2025 CIOs Choice Award for his significant contributions.

Personality Overview

Price-Sensitive

Value Seeker

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

IT Service Management
His role as a Senior Manager in IT Services and his ITIL Foundation certification highlight his expertise in this area.
Team Development
His posts celebrate his team's success and he actively shares job opportunities, showing a focus on building a strong team.
Cloud Infrastructure
He holds a Microsoft Certified: Azure Fundamentals certification, indicating a professional interest in cloud technologies.

Media Appearances

Trent has no verified media appearances

Work History

4-2021
Sr. Manager, IT Services at NFI
11-2016
Manager, IT Services at NFI
8-2013 - 11-2016
Solutions Architect at Arraya Solutions
11-2010 - 8-2013
Network and Systems Administrator at Pennsylvania Convention Center
12-2008 - 8-2013
CEO/Consultant at TH IT Services

Education

2003 - 2007
BS: Information Science and Technology from Penn State University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Philadelphia, Pennsylvania, United States Job Level : Middle Designation : Sr. Manager, IT Services at NFI
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Insights For Selling To Trent

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Back up any claims with data and numbers
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Trent is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Trent

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Trent move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Trent take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Trent

Personality Compatibility


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