Tricia Thompson

Energizer
DISC Type : I

Customer Success Manager at Lumber

United States

Overview

Tricia has no verified overview

Personality Overview

Big Picture Person

Enthusiastic

Believer

They are always positive and upbeat, so take their promises with a pinch of salt.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are friendly, approachable and love to make new connections.

Topics They Care About

Tricia has no verified topics they care about

Media Appearances

Tricia has no verified media appearances

Work History

6-2025
Customer Success Manager at Lumber
1-2023 - 6-2025
Personal goal pursuit at Career Break
6-2021 - 1-2023
Customer Experience Lead at Gusto
7-2019 - 6-2021
Empowering Tax Resolution at Gusto
11-2016 - 7-2019
Tax Resolution at Gusto at Gusto

Education

2007 - 2011
Bachelor of Arts (B.A.) from The University of North Carolina at Chapel Hill
2003 - 2007
Education details unavailable from Lincolnton High School

More Information

Social Presence :

Prographics :

Exp : 11 Location : United States Job Level : Middle Designation : Customer Success Manager at Lumber
URL has been copied!

Insights For Selling To Tricia

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Avoid overloading them with too much detail
  • Avoid cutting into their flow
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tricia is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Tricia

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Tricia move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Tricia take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Tricia

Personality Compatibility


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