Troy has no verified overview
Troy Gourrier
Director, Strategic Data Solutions - AppleCare Fraud and Decision Automation at Apple
Austin, Texas, United States
Overview
Topics They Care About
Troy has no verified topics they care about
Media Appearances
Troy has no verified media appearances
Work History
9-2024
Director, Strategic Data Solutions - AppleCare Fraud and Decision Automation at Apple
3-2020 - 9-2024
Sr. Manager, Strategic Data Solutions - AppleCare Warranty and Support Fraud Programs at Apple
8-2015 - 3-2020
Manager, Strategic Data Solutions - AppleCare Warranty Fraud Programs at Apple
9-2011 - 8-2015
Manager, AppleCare Global Services Business Process Reengineering at Apple
4-2008 - 9-2011
AppleCare Sr. Project Manager at Apple
2-2006 - 3-2008
Software Development Manager at Cisco Systems
8-2003 - 1-2006
Business Analyst / Software Designer at Cisco Systems
1-2000 - 8-2003
Solutions Architect at i2 Technologies
6-1996 - 1-2000
IT Engineer at Hewlett Packard
5-1989 - 8-1994
Communications Officer at US Army
Education
MBA from Texas McCombs School of Business
BSEE from United States Military Academy at West Point
More Information
Social Presence :
Prographics :
Exp : N/A
Location : Austin, Texas, United States
Job Level : N/A
Designation : Director, Strategic Data Solutions - AppleCare Fraud and Decision Automation at Apple
