Troy Ness

Trailblazer
DISC Type : DI

AVP Global Supply Chain - Depot & Manufacturing at Costco Wholesale

Issaquah, Washington, United States

Overview

Troy Ness is the AVP of Global Supply Chain at Costco Wholesale, driving technology strategy for depot and manufacturing operations. With a background at Nike and Starbucks, he is a recognized expert in legacy modernization and AI integration, holding a certification in Applied Generative AI.

Outside of his corporate role, Troy is passionate about fostering future talent. He actively engages with the academic community, participating in university panels at Stanford and the University of Washington, and celebrates student success and community institutions like Heritage University.

He recently served as an expert judge for an AI-driven business solutions competition at the UW Foster School of Business.

Personality Overview

Persuasive

Values Relationships

Charismatic

They will fight for you if they come to believe in you.  They like to keep things under control. They are charming and have the ability to align others behind their decisions.

Topics They Care About

AI in Retail
He has recently been a panelist at Stanford GSB and a judge at the University of Washington for events focused on AI's application and transformative impact in retail.
Supply Chain Modernization
His current role focuses on moving beyond legacy systems and integrating AI/ML to optimize logistics, forecasting, and inventory management for Costco's global operations.
AI & Workforce
He has publicly shared his thoughts on the importance of reevaluating how new hires are educated and supported in a workforce being reshaped by artificial intelligence.

Media Appearances

Troy has no verified media appearances

Work History

10-2025
AVP Global Supply Chain - Depot & Manufacturing at Costco Wholesale
11-2025
Director of IT Innovation at Costco Wholesale
Manager - Depot Systems at Costco Wholesale
10-2006 - 3-2012
Sr. Project Manager / Program Manager at Starbucks Coffee Company
5-2005 - 10-2006
Sr. Project Manager at Nike

Education

1989 - 1990
Education details unavailable from Clark College

More Information

Social Presence :

Prographics :

Exp : 8 Location : Issaquah, Washington, United States Job Level : Middle Designation : AVP Global Supply Chain - Depot & Manufacturing at Costco Wholesale
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Insights For Selling To Troy

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • Give them control of the sales process
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Do not look like someone who doesn’t know what they are talking about
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Troy is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Troy

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Troy move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Troy take some risk or not?

  • They can take risks if necessary.

You And Troy

Personality Compatibility


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