Tyler Brocato

Observer
DISC Type : ic

Systems Administrator at Superior Beverage Group

Stow, Ohio, United States

Overview

Tyler Brocato is a hands-on Systems Administrator at Superior Beverage Group with a reputation for success in network design, project management, and helpdesk operations. He is a graduate of The University of Akron and holds MTA certifications in Security and Windows Server Administration, underscoring his technical expertise.

His professional achievements suggest a highly motivated and competitive individual, driven to perform at an elite level. This dedication to excellence is a core part of his character, demonstrated by his success in competitive environments and commitment to mastering his technical skills.

Unique fact: He placed first in the state of Ohio and third in the nation for Network Administration in a Business Professionals of America competition.

Personality Overview

Curious

Value Driven

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Network Administration
An award-winning network administrator who placed first in Ohio and third nationally in a Microsoft-based networking competition, demonstrating elite skills in this area.
End-User Support
Has a strong background in resolving end-user issues and managing helpdesk operations, utilizing ITSM frameworks like ServiceNow to provide effective support.
IT Security
Holds an MTA Security Fundamentals certification and has experience with Mimecast email security and Delinea privileged access management, indicating a focus on protecting systems.

Media Appearances

Tyler has no verified media appearances

Work History

6-2024
Systems Administrator at Superior Beverage Group
1-2024 - 5-2024
Support Engineer II at Leaf Home
6-2019 - 1-2024
Support Engineer at Leaf Home
6-2018 - 8-2018
IT Engineering Intern at Risk International
6-2016 - 8-2016
IT Engineering Intern at Mack Industries, Inc.

Education

2019 - 2023
Bachelor of Science - BS from The University of Akron
2017 - 2019
Computer Science & Forensics from Medina County Career Center

More Information

Social Presence :

Prographics :

Exp : N/A Location : Stow, Ohio, United States Job Level : N/A Designation : Systems Administrator at Superior Beverage Group
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Insights For Selling To Tyler

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Help them realize that there is no personal risk in making this decision
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tyler is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Tyler

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Tyler move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Tyler take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Tyler

Personality Compatibility


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