Umar Hossain in

Umar Hossain

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Director | Technology Deployment & Infrastructure Operations at Tim Hortons
📍 Canada

Umar Hossain is a global IT and cybersecurity leader with extensive experience at major brands like Tim Hortons, Mattr, and Staples Canada. He specializes in technology modernization, infrastructure operations, and building cybersecurity resilience. Colleagues describe him as a "genuine expert, " "highly motivated, " and a "well rounded leader" who delivers innovative, value-driven solutions.

He is an alumnus of the Cyber Leadership Institute and was honored with the IBM New Blue: Focused to Win Award for his contributions to service delivery.

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Experience
24 Years
Current Role
Director | Technology Deployment & Infrastructure Operations
Job Level
Mid-senior
Location
Canada
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Umar cares about

Cyber Leadership
A member of the Toronto CISO Governing Body, he focuses on translating technical risk into business impact, recently completing an intensive Cyber Leadership program.
Global IT Operations
Has experience overseeing IT infrastructure and cybersecurity for globally dispersed teams across North America, Europe, the Middle East, and Asia Pacific.
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Career

Work history

3-2026
Director | Technology Deployment & Infrastructure Operations
Tim Hortons
9-2023 - 3-2026
Global Leader, IT Infrastructure & Cybersecurity
Mattr
8-2022
Toronto CISO Governing Body Member
Evanta, a Gartner Company
9-2021 - 9-2023
Senior Director, IT Operations & Cybersecurity
Staples Canada
10-2020 - 9-2021
Director, IT Infrastructure, Operations and Security
Holt Renfrew
In the press

Media appearances

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Education
9-2025 - 11-2025
Cyber Leadership Program
Cyber Leadership Institute
8-2021 - 8-2021
Inclusive Growth Leadership
Schulich School of Business - York University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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