Valdir Borges

Inquirer
DISC Type : cd

Customer Service Specialist at Procter & Gamble

São Paulo, São Paulo, Brazil

Overview

Valdir Borges is a Customer Service Specialist at Procter & Gamble, specializing in logistics and Collaborative Planning, Forecasting, and Replenishment (CPFR). An MBA graduate from the University of São Paulo, he is described by colleagues as extremely proactive and skilled in building strong client relationships and anticipating problems.


Valdir is a recipient of the prestigious P&G CEO Award, a global recognition given to a select group of employees for outstanding performance.

Personality Overview

ROI Conscious

Demanding

Upfront

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They care equally about the product and its potential impact.

Topics They Care About

Collaborative Planning (CPFR)
This is his core area of expertise at P&G. He has won multiple awards for his CPFR work with major retail clients like Walmart and Sam's Club.
Supply Chain Logistics
His career at P&G has spanned various logistics roles, including transportation coordination for the Wella division and managing distribution.
Performance Recognition
He proudly shares his professional achievements, such as the global P&G CEO Award, indicating that recognition for exceeding objectives is a significant motivator.

Media Appearances

Valdir has no verified media appearances

Work History

2-2023
Customer Service Specialist at Procter & Gamble
7-2021 - 1-2023
Customer Logistics Specialist - National Modern Retail - SP/PR at Procter & Gamble
10-2017 - 6-2021
Especialista em Customer Service at Procter & Gamble
Transportation Coordinator at Procter & Gamble
Project Coordinator at Procter & Gamble

Education

2017 - 2019
Master of Business Administration - MBA from USP - Universidade de São Paulo
2014 - 2015
Master of Business Administration (MBA) from Estácio

More Information

Social Presence :

Prographics :

Exp : 8 Location : São Paulo, São Paulo, Brazil Job Level : Junior Designation : Customer Service Specialist at Procter & Gamble
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Insights For Selling To Valdir

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Make sure that you you respond to any queries from them quickly
  • Be crisp while making the pitch

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid long winding pitches, stay objective
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Valdir is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Valdir

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Valdir move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Valdir take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Valdir

Personality Compatibility


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