Valesca Sacramento

Sharpshooter
DISC Type : CD

Customer Onboarding Manager at Equifax

São Paulo, São Paulo, Brazil

Overview

Valesca Sacramento is a senior executive with over 20 years of experience in the financial sector at institutions like Itaú and Citibank. An MBA from Insper, she excels at integrating business, technology, and operations to enhance customer experience. Colleagues describe her as collaborative, proactive, and results-focused.

She is a strong advocate for ethics and transparency in business, believing these values are non-negotiable. Valesca champions the idea that people and a healthy corporate culture are the key elements that unite technology and processes to drive success and meaningful results.

She has a passion for efficiency, once posting: "The name is Pix, the last name; efficiency! "

Personality Overview

Fast But Analytical

Precise But Practical

Rigorous & Demanding

They like to move fast and expect the same from others.  They are not always relationship oriented. They take a lot of pride in personal achievements.

Topics They Care About

Customer Journey
Passionate about creating unique customer experiences by understanding context, she has improved client activation by 6 p. p. and achieved NPS scores over 90%.
Financial Technology
Focuses on leveraging technology for efficiency, as seen in her interest in Pix and her experience reducing process lead times through digital transformation projects.
Business Ethics
Believes that values, principles, and transparency are non-negotiable, stating that the market is increasingly attentive to a company's ethical standing.

Media Appearances

Valesca has no verified media appearances

Work History

4-2025
Customer Onboarding Manager at Equifax
7-2024 - 12-2024
Gerente de Negócios e Parcerias at Expermed Pericias Médicas
10-2018 - 6-2024
Gestor de operações / configuração e parâmetros de plataforma at Itaú Unibanco
10-2014 - 9-2018
Gerente de operações de vendas at Citi
10-2011 - 9-2014
Especialista de operações projetos e processos cartões at Tricard

Education

2006 - 2008
MBA from Insper Instituto de Ensino e Pesquisa
5-2022 - 8-2022
Business Design Experience from Echos Desirable Futures

More Information

Social Presence :

Prographics :

Exp : 13 Location : São Paulo, São Paulo, Brazil Job Level : Middle Designation : Customer Onboarding Manager at Equifax
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Insights For Selling To Valesca

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Objectively showcase the impact that your product creates
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Valesca is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Valesca

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Valesca move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Valesca take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Valesca

Personality Compatibility


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