Valesca Sacramento in

Valesca Sacramento

Sharpshooter · DISC type CD
Customer Onboarding Manager at Equifax
📍 São Paulo, São Paulo, Brazil

Valesca Sacramento is a senior executive with over 20 years of experience in the financial sector at institutions like Itaú and Citibank. An MBA from Insper, she excels at integrating business, technology, and operations to enhance customer experience. Colleagues describe her as collaborative, proactive, and results-focused.

She is a strong advocate for ethics and transparency in business, believing these values are non-negotiable. Valesca champions the idea that people and a healthy corporate culture are the key elements that unite technology and processes to drive success and meaningful results.

She has a passion for efficiency, once posting: "The name is Pix, the last name; efficiency! "

Read the full overview →
Experience
13 Years
Current Role
Customer Onboarding Manager
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Valesca shows up

Fast But Analytical
Precise But Practical
Rigorous & Demanding

They like to move fast and expect the same from others. They are not always relationship oriented. They take a lot of pride in personal achievements.

Priorities

Topics Valesca cares about

Customer Journey
Passionate about creating unique customer experiences by understanding context, she has improved client activation by 6 p. p. and achieved NPS scores over 90%.
Financial Technology
Focuses on leveraging technology for efficiency, as seen in her interest in Pix and her experience reducing process lead times through digital transformation projects.
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Career

Work history

4-2025
Customer Onboarding Manager
Equifax
7-2024 - 12-2024
Gerente de Negócios e Parcerias
Expermed Pericias Médicas
10-2018 - 6-2024
Gestor de operações / configuração e parâmetros de plataforma
Itaú Unibanco
10-2014 - 9-2018
Gerente de operações de vendas
Citi
10-2011 - 9-2014
Especialista de operações projetos e processos cartões
Tricard
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2006 - 2008
MBA
Insper Instituto de Ensino e Pesquisa
5-2022 - 8-2022
Business Design Experience
Echos Desirable Futures
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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