Veronica Kagley in

Veronica Kagley

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Customer Success Manager at CenTrak
📍 Abilene, Texas, United States

Veronica Kagley is a customer-focused manager at CenTrak, specializing in customer success, project management, and product development, primarily within the healthcare technology sector. A graduate of Ball State Universitys Miller College of Business, she is described by colleagues as exceptional, detail-oriented, and a strong communicator.

Veronica successfully pitched and executed the first-ever User Group Conference for a previous employer, single-handedly managing the event to foster a new networking community among users.

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Experience
41 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Abilene, Texas, United States
Personality Overview

How Veronica shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Veronica cares about

Customer Advocacy
Her career is built on understanding customer needs, from designing an online order solution early on to her current role enhancing satisfaction and loyalty as a Customer Success Manager.
Healthcare Technology
She possesses deep experience in the healthcare tech space from her work at both CenTrak (RTLS solutions) and Rauland, managing product installations and market intelligence programs.
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Career

Work history

6-2025
Customer Success Manager
CenTrak
1-2019 - 1-2025
Customer Success Program Manager
Rauland, a division of AMETEK, Inc.
9-2017 - 1-2019
Competitive and Market Intelligence Manager
Rauland, a division of AMETEK, Inc.
4-2015 - 9-2017
Customer Program Manager
Rauland, a division of AMETEK, Inc.
1-2012 - 4-2015
Product Manager - Interfaces
Rauland, a division of AMETEK, Inc.
In the press

Media appearances

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Education
Bachelor of Science
Ball State University - Miller College of Business
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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