Veronica Trejo Martinez

Questioner
DISC Type : c

Head GTS Services MX at HSBC

Mexico City, Mexico

Overview

Veronica Trejo Martinez is the Head of GTS Operations for Mexico at HSBC, where she has held various leadership roles in Global Trade and Receivable Finance. She leverages a background in marketing and skills in strategic planning, team leadership, and customer experience to drive operational excellence.

She is passionate about fostering team spirit and collaboration, as seen through her organization of team-building events like internal soccer matches. Veronica emphasizes that a strong team ethos provides a competitive advantage and enjoys bringing her operations teams together to build camaraderie.

Unique fact: Veronica holds a certification in "Coaching Circles, " reflecting her dedication to mentorship and talent development.

Personality Overview

Systematic

Not Easily Convinced

Price-Sensitive

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

Team Leadership
Her profile highlights skills in team direction, talent management, and coaching, reinforced by posts about bringing her operations team together.
Strategic Operations
Manages Global Trade Services (GTS) and Global Trade and Receivable Finance (GTRF) operations, with skills in strategic thinking and planning.
Customer Experience
Lists "Experiencia del cliente" as a key professional skill, indicating a focus on client satisfaction within her operational roles.

Media Appearances

Veronica has no verified media appearances

Work History

2-2026 - 2-2026
Head GTS Services MX at HSBC
1-2022 - 2-2026
Head GSC GTRF Operations at HSBC
12-2016 - 2-2026
Subdirector Global Trade and Receivable Finance Services at HSBC
10-1999 - 2-2026
Gerente de producto at HSBC

Education

Lic.Mercadotecnia from Imp

More Information

Social Presence :

Prographics :

Exp : 26 Location : Mexico City, Mexico Job Level : N/A Designation : Head GTS Services MX at HSBC
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Insights For Selling To Veronica

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Veronica is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Veronica

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Veronica move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Veronica take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Veronica

Personality Compatibility


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